Appeals

If the examinee is unable to take the scheduled examination, it is recommended that they promptly report the circumstance. If the examinee seeks to request a retake of the examination, the request will be evaluated with careful consideration of extenuating circumstances.

Circumstances where special considerations are granted

• If the examinee or any member of their immediate family experiences a serious accident or sudden medical condition requiring immediate attention.
• If there is bereavement in the family.
• If the examinee is summoned for urgent national duty, jury duty, or court appearances.
• If the examinee is facing immobility issues due to economic restrictions or disruptions.

How will IBCA consider examinee appeals?

It is the examinee’s responsibility to provide all the necessary information to support their special consideration request and retake the exam. Insufficient details or supporting evidence (such as hospital proof and doctor’s certificate) may affect the application's outcome.

The following are some unacceptable grounds for special consideration.

• Lack of knowledge or understanding of exam administration policies or procedures by the examinee. The examinee must read and comprehend the policies and processes before their examination.
• Failure to follow instructions on examination administration provided by the proctor of the examination.
• Mistakes or omissions in comprehending exam materials or how to respond to questions (unless they are caused by events outside the examinee's control).
• Any system-related problem that doesn't affect the administration of the examination and is resolved within 30 minutes.

Please note: Special consideration requests will not be accepted less than 24 hours before the exam.

Download Appeal form

Candidacy reconsideration form

To seek reconsideration of eligibility for the CIBP™ exam following disapproval of candidacy, applicants can submit a Candidacy Reconsideration Request. Your request will be thoroughly reviewed to determine if you meet the requirements for eligibility. It is imperative to provide accurate information and supporting documents to facilitate the review process.

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